Stryker: Faulty Headset? Now Hear This!

Mechanics,

Having a problem with the Stryker’s Bose^® improved tactical headset (ITH)? If so, don’t be so quick to toss it aside and order a one. Instead, save your unit money by troubleshooting and repairing it.
 
The headsets, NSN 5965-01-612-5328, cost more than $800 each. Troubleshooting and repairing the ITH is usually easy, so give that a try instead of spending bucks when you don’t need to!

You’ll find all the info you need to maintain and repair the Bose^® headsets in TM 11-5830-263-20&P (Apr 00) and TM 11-5830-274-13&P (Mar 16).

Figure out what’s wrong with a faulty headset using this revised troubleshooting flow chart below. It hasn’t been added to the TM yet.
   

Use this table to fix faulty components:
Component	Condition	Corrective Measures
Earcup assembly	Check for cracks and other visible damage to the housing	Replace earcup assembly
Neckband	Check for visible damage	Replace neckband
Neckband cover	Check for cuts or tears	Replace neckband cover
Over-helmet strap	Check for physical damage	Replace strap
Ear cushions	Check for visible cuts	Replace ear cushions*
Cloth scrim in earcup	Check for tears or excessive dirt	Clean or replace scrim*
Cables	Check for cuts, kinks, or frayed area on cable	Replace cable/mic assembly*
Connectors	Check for dents or other physical damage; corrosion buildup	Replace cable/mic assembly*
Battery compartment	Check for leakage, dents, corrosion buildup or other physical damage	Replace cable/mic assembly*
Microphone and boom	Check for visible damage to microphone assembly	Replace cable/mic assembly
Windscreen and O-ring	Check for damage to windscreen or missing O-ring	Replace windscreen and O-ring

Here are the repair parts that are available. Note that they haven’t been added yet to the RSPTL:
 

Part	NSN
Headband top	5965-01-525-1695
Headband back	5965-01-525-2635
Outer ear cushion	5965-01-525-1694
Inner ear cushion	5965-01-525-2016
Microphone harness	5965-01-525-2019
Microphone shield	5965-01-525-1684
Electrical headset	5965-01-525-1685
Cable assembly	5995-01-525-1680
Electrical cover	5930-01-525-1675

Crewmen, you can make those headsets last a lot longer with preventive maintenance. That means keeping them clean, storing them properly so they don’t get stepped on or crushed by falling gear, and regularly checking them for cracks and other damage.